WE GET IT OUT THE DOOR. FAST.
Every order placed before 2pm MST ships same day, Monday through Friday. Once it's with the carrier, it's in their hands — but getting it there on time is always ours.We ship worldwide.
SHIPPING OPTIONS
First Class
Most affordable option. Does not include tracking. Once it leaves our hands, we have no visibility on its location or delivery status. Choose this option knowing that.
Priority
Includes full tracking. Faster delivery window. This is what we recommend for most wholesale orders.
Priority Express
Fastest available. Includes full tracking. Best option when you're cutting it close before a busy weekend.
A QUICK NOTE ON TRACKING
If you choose First Class and your package doesn't arrive, we have no way to locate it. We always recommend Priority or Priority Express for wholesale orders so you're never left guessing before a Friday rush.
WE DON'T ACCEPT RETURNS
Our products are oral jewelry — once they leave our facility they cannot be restocked or resold. All sales are final.We know that's a firm policy. Here's why it's also a fair one: we test every batch before it ships, we document the alloy composition, and we stand behind the quality of what we send. If something isn't right on our end, we make it right.
BUT IF SOMETHING ARRIVES IMPERFECT — WE GOT YOU.
If your order arrives with a visibly imperfect piece — a defect, a flaw, something that shouldn't have made it past quality control — we will replace it. No debate. No hoops.Email hello@teganstoothgems.com with your order number and a clear photo of the imperfect piece. We'll get a replacement out to you.That's our promise. Not a return. A replacement. Because the standard we hold our gold to doesn't stop once it ships.QUESTIONS?support@teganstoothgems.com
teganstoothgems.com Tegan Love — Founder, Tegan's Tooth Gems